The total consumer satisfaction index of Sichuan 2021 increased by 0.9 points to 82.8

2022-04-19 0 By

China Quality news network on March 15, Sichuan Province Consumer Rights and Interests Protection Committee held a symposium.Provincial elimination committee director Ye Zhuang, provincial market supervision bureau director, provincial elimination committee executive deputy director Wan Penglong, provincial market supervision bureau deputy director, provincial elimination committee executive deputy director Sun Qiang attended.Ye Zhuang pointed out that in 2021, the member units of the provincial consumer protection Commission and organizations of consumer protection committees at all levels actively mobilized forces from all walks of life to innovate education methods, pay more attention to consumption guidance, constantly strengthen comprehensive governance, severely crack down on illegal acts infringing on the rights and interests of consumers, and achieved remarkable results in various work.He hoped that in the New Year, all levels of consumer organizations should closely follow the overall situation of the central government, promote daily consumption and consumption upgrading, cultivate consumption increment, make up for rural consumption weakness, and play a greater role in stable growth.We should work together to promote equal consumption, improve the legal system, guide science and technology to improve, strengthen protection of the rights and interests of special groups, practice green and low-carbon consumption, and achieve equitable and more sustainable development across generations.We need to pool all sectors of society to create a concentric circle of consumer protection. We need producers to put quality, business operators to integrity, consumers to rational consumption, regulators to fairness, and supervisors to fairness, so as to create a favorable social atmosphere for consumer protection.Consumer environment is good, consumer has the right to speak.Wan Penglong released sichuan Province 2021 annual consumer satisfaction index.According to the introduction, the 2021 consumer satisfaction index survey lasted four months, covering 21 cities (states) in the province, and collected 69,000 survey samples. The total index score was 82.8 points, 0.9 points higher than that in 2020.The three first-level indicators of “consumption environment”, “consumption category” and “consumer rights protection” rose to 84.1, 83.5 and 80.0 points respectively.In response to the implementation of the national “rural revitalization” strategy and the “dual carbon” strategy, the provincial consumer protection Commission has also carried out a special investigation on the rural consumer market and green and low-carbon consumption.According to the survey results, Wan Penglong suggested, adhere to the general tone of “seeking progress while maintaining stability”, comprehensively promote consumption to improve quality and expand capacity;We should strengthen operators’ sense of responsibility and give prominence to consumption safety and fairness.We need to strengthen weak links in protecting rights and interests, and enhance consumers’ sense of gain, happiness and security.We need to increase people’s disposable income through multiple channels to boost consumer confidence and growth momentum.Sun Qiang read the recognition decision of 2021 Consumer Rights Protection Person of the Year in Sichuan Province.The 10 selected people of the Year come from all walks of life. Over the years, they have actively engaged in the protection of consumer rights, spread positive energy of consumer rights protection, promoted socialist core values, and made positive contributions to purifying the consumer market environment and promoting social harmony.Promoting fair consumption requires the concerted efforts of the whole society.On behalf of Internet companies, Tencent, Meituan, Douyin and the Provincial Internet Business Association read out the declaration of “Jointly Promoting consumer Fairness”, promising to adhere to the consumer-centered, law-based operation, good technology, and build a green Internet ecosystem.”March 15″ volunteers launched the “simple, moderate, green and low-carbon” consumption initiative to consumers across the province, jointly advocating civilized frugality, rational consumption, clean consumption, low-carbon consumption, energy conservation and environmental protection consumption habits.The conference was attended by the provincial high Court, provincial Procuratorate, Education Department, public Security Department and other members of the provincial consumer protection Committee, representatives of enterprises, trade associations, consumer representatives, 16 central news organizations and provincial and municipal news media.Statement: The copyright of this article belongs to the original author, if there is a source error or infringement of your legitimate rights and interests, you can contact us through email, we will deal with it in time.Email address: